Smart Wall Systems (SWS)

Support & After-Sales Services

At Smart Wall Solutions (SWS), we believe in providing seamless support and top-tier after-sales services to ensure that your LED display systems remain in optimal condition for years to come. Whether you need installation, maintenance, repairs, or warranty assistance, we have you covered.

Smart Wall Systems (SWS)

Installation Services

Installing an LED display system requires precision, expertise, and seamless integration. At SWS, our professional installation team ensures that your LED video walls, scoreboards, signage, and billboards are set up efficiently and configured for maximum performance.

Installation Process

Site Assessment & Planning

We analyze your installation site, ensuring proper structural support, power supply, and visibility optimization.

Hardware & Frame Setup

Our technicians assemble the LED panels, mounting brackets, and cabling according to the customized layout.

Electrical & Connectivity Integration

We establish secure power and data connections, ensuring flawless signal transmission.

Calibration & Testing

Brightness, contrast, and color accuracy are fine-tuned to ensure top quality visuals.

Training & Handover

We provide training for your staff, ensuring they can operate and manage the display with ease.

Smart Wall Systems (SWS)

Ongoing Maintenance & Repairs

To ensure long-term durability and peak performance, regular maintenance and timely repairs are essential for LED displays. SWS offers comprehensive maintenance plans to keep your screens looking sharp and running smoothly.

Maintenance Services Include

Routine System Checks

Regular performance diagnostics to prevent issues before they arise.

Pixel & LED Module Repairs

Fixing dead pixels, flickering screens, and panel malfunctions.

Software & Firmware Updates

Ensuring your LED display stays compatible with the latest technology.

Cleaning & Protection

Removing dust and debris to maintain brightness and clarity.

Remote Troubleshooting & Support

Quick assistance for common operational issues.

Smart Wall Systems (SWS)

Warranty Information

SWS stands by the quality and durability of our LED display solutions. Our comprehensive warranty covers:

Warranty Duration:

  • Standard Warranty: 2 Years
  • Extended Warranty (Optional): 5 Years
Smart Wall Systems (SWS)

What’s Not Covered?

  • Physical Damage: Accidental impacts, water damage (unless weatherproof model), or vandalism.
  • Unauthorized Modifications: Damage caused by non-approved repairs or tampering.
  • Improper Use: Incorrect voltage supply, overloading, or excessive exposure to harsh environmental conditions beyond specifications.
Smart Wall Systems (SWS)

FAQs (Frequently Asked Questions)

Have questions? Check out our most common support queries to quickly find solutions for your LED display system.

Power off the system, wait 30 seconds, then restart. If the issue persists, contact support for remote troubleshooting.

Outdoor billboards & scoreboards typically require 5,000-8,000 nits for daytime visibility, while indoor displays operate between 600-1,200 nits.

Yes! SWS displays support HDMI, DVI, DisplayPort, and network-based video sources. We can help with custom integrations.

Ensure stable power supply & correct video signal settings. If flickering occurs, check refresh rate & replace faulty cables.

It may be LED aging or module failure. Contact our team for diagnostics & replacement parts.